In progress: Customer has successfully paid and ordered. Customer automatically receives an e-mail that the order has arrived and is being processed. These orders are being processed.
On hold: The order is on hold.
Completed: The goods have been dispatched/collected and the order is therefore complete. The customer receives an automatic e-mail that the order is now complete.
Payment outstanding: Order not successful; payment did not work.
Failed: Order not successful; order has failed.
Cancelled/cancelled: Order not successful; order was cancelled or manually cancelled by admin. Customer receives an automatic email that the order has been cancelled.
Refunded: Order was manually set to refunded by admin and manually refunded. Customer receives an automatic email that the order has been refunded.